You may request various services, such as logo creation, branding strategies, marketing materials, and social media graphics from your designated designer.

Yes, video editing, website design, and development are not included in our talent’s offerings. We recommend seeking specialized professionals for those services.

To activate a design talent, you must purchase a package in advance. We operate on a "pay first, then service" model.

All payments must be made through our e-commerce platform. For alternative payment methods, please contact us at cs@dezynspace.com.

We require payment before services are rendered. If you wish to activate the talent before payment, an additional fee of 50% of the package will apply.

Once full payment is made, you retain ownership of the final design files, while we may keep copies for promotional purposes.

You are responsible for storing and safeguarding your design files. We are not liable for any loss after delivery.

If the designer is unavailable due to unforeseen circumstances, the absence will convert into a "day token" that you can use within one year.

If you fail to attend or assign tasks, those days will still be considered used.

Yes, any schedule changes or modifications will incur a fee of $100 per request.

If you're not satisfied with your designer, you may request a change up to two times, with requests spaced at least five days apart.

To add additional talent, you will need to activate a new package, as multiple talents cannot be included under a single package.

We use Slack as our primary communication platform and do not allow the use of other communication tools for service delivery.

For questions or concerns regarding these Terms, please email us at cs@dezynspace.com.